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Enterprise AI for Automotive Engineering Powered by Glean
Digile partnered with a leading global automotive manufacturer to transform enterprise knowledge discovery using Glean Enterprise AI. By connecting engineering, manufacturing, service, and dealer systems into a single intelligent assistant, Digile enabled employees to find trusted information instantly, reduce search time, and improve productivity across the organization.
Engineering drawings, manufacturing procedures, service bulletins, warranty records, and dealer documentation were distributed across multiple enterprise applications, including Microsoft 365, SharePoint, SAP, PLM, Jira, and ServiceNow. Employees spent significant time searching for information instead of acting on it, leading to lower productivity and inconsistent decision-making.
The organization required a secure enterprise AI solution that could unify knowledge across existing systems without moving data, while respecting permissions and delivering trusted answers based on business context.
Digile implemented Glean Enterprise AI as a secure enterprise knowledge platform, integrating it with the client’s existing technology ecosystem. The solution connected hundreds of enterprise applications into a single AI-powered assistant capable of understanding business context and delivering accurate, permission-aware responses.
Working closely with the client, Digile configured the platform for automotive-specific use cases across engineering, manufacturing, service operations, and dealer networks. The implementation accelerated user adoption through system integration, governance, and deployment best practices, enabling employees to access trusted knowledge without changing existing workflows.
The Enterprise AI platform transformed how employees discovered and consumed organizational knowledge by replacing fragmented searches with a single intelligent assistant that delivers trusted answers in seconds.
By combining Glean’s Enterprise AI platform with Digile’s expertise in enterprise integration, governance, and adoption, the organization established a secure AI-powered knowledge ecosystem that enables employees to work faster, make better decisions, and maximize the value of existing enterprise systems.
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